Privacy Policy

The term “Personal Information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

“Sensitive Personal Data” or Information encompasses personal information as defined under the SPDI Rules, including but not limited to your billing information (e.g., credit or debit card numbers), audio-visual recordings and photos of children required to provide our services. When we refer to children or minors, we mean any individual below 18 years of age.

Children's data are collected strictly for lawful purposes directly connected with delivering autism screening and generating clinical reports for the treating doctor/hospital, providing medically relevant follow-up recommendations requested by the healthcare provider, ensuring service security and fraud prevention, and complying with legal or regulatory obligations. Only data necessary and directly related to these purposes are collected.

Collection, use, disclosure, and transfer of children SPDI occur solely on the basis of prior written (including electronic) consent from the child's parent or lawful guardian, specific to the stated purposes.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

The Personal Information or Sensitive Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize User experience, detect and protect us against error, fraud, and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

If you create an account to take advantage of the full range of services offered on Aignosis, we ask for and record Personal Information such as your name, email address, and mobile number. We may collect and store your Sensitive Personal Data or Information (such as any financial information including credit card, debit card details, bank account, and know your customer (“KYC”) documents as per RBI regulations and any other information as may be applicable) that you may opt to save in your account created with Aignosis. This information is collected/used/disclosed/transferred only with prior written/electronic consent and for specified purposes.

We also store customer information such as address, mobile number, Third Party Wallet details, Card Details, and email address of customers making payments through Aignosis checkouts. However, this information is shared with the respective businesses only when the customer chooses to share the information with businesses powered by Aignosis applications. Aignosis is not liable in any way for any misuse of this information by the businesses or people related to the businesses to whom the information is shared by the customer.

We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after signup).

If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such emails sent to you by us. We use your mobile number to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSs from us, please notify us at [email protected] to stop receiving SMSs from us.

We record information relating to your use of Aignosis, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Aignosis and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behavior and characteristics in order to measure interest in and use of the various areas of Aignosis. However, you cannot be identified from this aggregate information.

We own all the intellectual property rights associated with the Website and its contents. No right, title, or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/or compilation (meaning the collection, arrangement, and assembly) of all the content on this Website, pursuant to applicable law.

Our logos, product and service marks and/or names, trademarks, copyrights, and other intellectual property, whether registered or not (“Our IP”) are exclusively owned by us. Without our prior written permission, you agree not to display and/or use Our IP in any manner. Nothing contained in this Website or the content should be construed as granting, in any way to the User, any license, right, or interest whatsoever, in and/or to Our IP, without our express written permission.

Your account is password protected. We use industry-standard measures to protect the Personal Information that is stored in our database. We follow industry-standard best practices on Information Security, as also mentioned in our website. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security of Aignosis, please contact us at [email protected]

You hereby acknowledge that Aignosis is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of Aignosis may not work properly or at all.

Aignosis uses third-party tools, who may collect anonymous information about your visits to Aignosis using cookies, and interaction with Aignosis products and services. Such third parties may also use information about your visits to Aignosis products and services and other websites to target advertisements for Aignosis's products and services. No Personal Information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any Personal Information about Aignosis's Users. Users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. Please refer to the help file of your browser to understand the process of deactivating cookies on your browser.

We may use the information we collect in connection with your use of Aignosis (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy. We will not process Information when the purpose for which the data was collected is not being served any longer. Upon request from the customer, we will destroy Information in its possession unless it is required to be retained by law. You shall have an option to erase any information provided by you as per the SPDI rules, including Personal or Sensitive Information. If you want to delete your information shared with us you can mail us at [email protected]

We do not share your Personal Information with any third party apart from financial institutions such as banks, RBI or other regulatory agencies (as may be required) and to provide you with services that we offer through Aignosis, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your Personal Information other than to provide the services requested by you.

We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, the “Affiliates”) that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your Personal Information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy. We may disclose your Personal Information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our terms and conditions and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our Users, Affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.

We may disclose information in the aggregate to third parties relating to User behavior in connection with actual or prospective business relationships with those third parties, such as advertisers and content distributors. For example, we may disclose the number of Users that have been exposed to, or clicked on, advertising banners.

References on this Website to any names, marks, products or services of third parties or hyperlinks to third party websites or information are provided solely for your convenience and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. Except as set forth herein, we do not share your Personal Information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/tribunals having jurisdiction in Bengaluru in India and irrevocably submit themselves to the jurisdiction of such courts/tribunals.

If you contact us to provide feedback, register a complaint, or raise a query, we will record the Personal Information and any other content shared in your communication to ensure that we can respond effectively. Any complaints or concerns relating to your Personal Information, the content of this Website, breach of confidentiality, proprietary rights, or intellectual property issues arising during the use of the Website should be promptly reported to the Grievance cum Nodal Officer at the contact details provided below, or by raising a grievance ticket through the hyperlink available on this Website.

All grievances received shall be acknowledged within 48 hours of complaint and shall be resolved within 30 days from the date of complaint submission, in accordance with our grievance redressal process.

Address: VRXG+8JX, 311, Adarsh Nagar Rd, Gurunanak Pura, Bees Dukan, Adarsh Nagar, Jaipur, Rajasthan 302004
Phone: +91 94140 47644, +91 88900 47777
Email: [email protected]